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2009 Lead to Win No 14 : Integrity & Trust

"There is no such thing as a minor lapse in integrity". -- Tom Peters
Integrity and trust. It's no wonder that these 2 qualities appear on almost every successful leader's profile. Why?

1. To be a leader (successful or otherwise), you must have followers.
2. You can't succeed without the trust and confidence of your team.
3. Your peers, subordinates and co-workers will work around you if you are perceived as untrustworthy or not living the values you require from them.
(Excerpt from For Your Improvement by Lombardo and Eichinger)

A SKILLED LEADER:
- Is widely trusted
- Is seen as a direct, truthful individual
- Can present the unvarnished truth in an appropriate and helpful manner
- Keeps confidences
- Admits mistakes
- Doesn't misrepresent him/herself for personal gain

COMMON MISTAKES:
- Being too direct. People can be caught off guard and become uncomfortable. As a result the message is lost.
- Works exclusively with facts and too quick to assess blame
- Jumps to conclusions
- Forgets to solicit opinions or alternative ideas
- Doesn't "walk the talk"
- Inability to say no; over committing
- Treats others different from how they want to be treated
- Won't take a stand
- Personal disorganization
- Inconsistent behaviors and habits
- Lack of responsiveness

SUGGESTIONS:
- Take time to assess all the reasons others may have for not trusting you. Write them down!
- Determine what skills you over-use or under-use.
- Select a highly trusted leader; identify the behaviors that make them successful and add them to your daily routine.
- Set boundaries! This will assist you with time management and working on true priorities.

"Without trust, words become the hollow sound of a wooden gong. With trust, words become life itself." -- John Harold

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