People will forget what you said. People will even forget what you did. But people will never forget how you made them feel." - Anonymous
Look beyond your employees
Cultivate your network
Ritualize your team
Look beyond your employees
- Demonstrate an interest in your people, not just your employees
- Ensure at least 3 positive interactions to 1 negative interaction
- Go bananas with employee recognition - find ways to be creative and do it frequently
Cultivate your network
- Methodically cultivate relationships – they are your lifeline
- Store information about your network in an easily accessible system
- Use your system of information and people to answer any question within 12 hours
Ritualize your team
- Use rituals to reinforce your values (ie. walk the talk!)
- Choose team rituals that fit your style (ex. repeatable processes and successful behaviors and styles that feel comfortable and natural)
- Implement fewer rituals deeper (ex. recognition)
“People tend to work in teams, in a collaborative way, in an informal network. If you create an environment like that, it’s much more effective and much more efficient." ~ Jim Mitchell
Comments